Master Every Project with Professional-Grade DIY Tools

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Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using ProCrafts DIY services, you accept and agree to be bound by the terms and provision of this agreement.

2. Product Information and Availability

We strive to ensure all product information is accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3. Pricing and Payment

All prices are subject to change without notice. Payment must be received in full before products are shipped. We accept major credit cards and PayPal.

4. Shipping and Delivery

Delivery times are estimates only. We are not liable for delays caused by shipping carriers or circumstances beyond our control.

5. Returns and Warranties

We offer a 30-day return policy for unused items in original packaging. Our lifetime guarantee covers manufacturing defects and craftsmanship issues.

6. Limitation of Liability

Our liability is limited to the purchase price of products. We are not liable for indirect, incidental, or consequential damages.

7. Contact Information

For questions about these terms, contact us at:
Email: [email protected]
Phone: +1 (206) 555-0142
Address: 2847 Pine Street, Seattle, WA 98101, USA

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

• Personal identifiers (name, email address, phone number)
• Billing and shipping information
• Purchase history and preferences
• Communication records and customer service interactions

2. How We Use Your Information

We use the information we collect to:

• Process orders and provide customer service
• Send product updates and promotional materials (with consent)
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our business.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

6. Contact Us

For privacy-related questions, contact our Data Protection Officer:
Email: [email protected]
Phone: +1 (206) 555-0142
Address: 2847 Pine Street, Seattle, WA 98101, USA

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Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better user experience.

2. Types of Cookies We Use

• Essential Cookies: Necessary for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

3. Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services that place cookies on your device for analytics and advertising purposes.

5. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

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DMCA Policy

Last Updated: December 2024

1. Copyright Infringement Notification

ProCrafts DIY respects the intellectual property rights of others. If you believe that material on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act

2. Designated DMCA Agent

ProCrafts DIY DMCA Agent
2847 Pine Street
Seattle, WA 98101, USA
Email: [email protected]
Phone: +1 (206) 555-0142

3. Counter-Notification

If you believe your content was wrongfully removed, you may submit a counter-notification with the required information as specified under DMCA regulations.

4. Repeat Infringer Policy

We reserve the right to terminate accounts of users who repeatedly infringe copyright.

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GDPR Compliance Information

Last Updated: December 2024

1. Legal Basis for Processing

We process your personal data based on:

• Contract performance (order fulfillment, customer service)
• Legitimate interests (business operations, fraud prevention)
• Consent (marketing communications, optional features)
• Legal obligations (tax records, consumer protection)

2. Your Rights Under GDPR

• Right of Access: Request information about your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time

3. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy, typically:

• Account information: Until account deletion
• Transaction records: 7 years for tax purposes
• Marketing data: Until consent withdrawal
• Customer service records: 3 years

4. International Data Transfers

When we transfer personal data outside the EU, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses.

5. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:
Email: [email protected]
Phone: +1 (206) 555-0142
Address: 2847 Pine Street, Seattle, WA 98101, USA

6. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.